Conflict Management: A step-by-step approach to reducing and resolving conflicts in your personal and professional life

Conflict Management

$30
5300+ Learners

Features

2.5 Hours of Learning
Lifetime Access of the course
Certificate of Completion
100% Online and Remote Learning
Self-Paced Learning

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Learning Objectives

Explain what is conflict?
Different types of conflict.
Improve your ability to see things from other people's viewpoints.
Recognize the importance of goals in conflict.
Gain a better understanding of the function of conflict in organization.
Recognize the role of emotions in conflict resolution.
Gain a better understanding and practice of a variety of conflict resolution techniques.
Be able to successfully manage your conflicts.

Conflict Management

Nonetheless, conflict, or at the very least disagreement, is unavoidable. We're aware of this. We come from various backgrounds, have different personalities, perspectives, needs, values, roles, goals, and priorities, and all of this sets us up for disagreements, if not outright conflict.

Overview
Our Approach

So the question isn't whether you'll face conflict, but how you'll deal with it. Unfortunately, we have little experience with conflict resolution.

We will not only improve our relationships, productivity, and overall well-being if we know how to properly prevent and resolve conflicts. We'll also be able to deal with a variety of difficult situations and conversations in both our personal and professional lives.

This course caters to all the aspects of handling conflicts, not only professionally but also personally. In this course there are various theories and models such as Thomas Kilmann’s approach to resolve conflict, Pondy Model for recognising the stages of the conflicts to name a few.

Through this course our aim is to get you ready for any kind of hindrance in your life in case of conflict management and resolution.

This course is designed strategically in accordance with Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations.